Loungeatude

Scavée du Biéreau, 2
1348 Ottignies Louvain-la-Neuve

Company number: VAT: BE0452.722.556

hereinafter referred to as “Loungeatude”

The www.loungeatude.be website is the property of Audas SA. For technical support when purchasing products and/or booking services, Loungeatude uses related websites. By accessing and using the entire Internet portfolio of the Loungeatude, hereinafter referred to as the site, you explicitly accept the following privacy statement.

Privacy policy
Our privacy policy

Loungeatude respects your privacy and personal data in accordance with Article 8 of the Belgian Constitution and the law of 8 December 1992 on the protection of privacy with regard to the processing of personal data.
Loungeatude has chosen to comply with the General Data Protection Regulations without waiting for them to come into force on 28 May 2018.

To better understand each other
Within the framework of this legislation, Audas SA is the controller of the processing of personal data.
The data subject is the natural person whose personal data are processed.
Personal data refers to any data relating to an identified natural person.
Processing refers to any operation or set of operations carried out or not carried out by automated processes and applied to personal data or sets of data, such as collection, recording, organisation, structuring, storage, adaptation or modification, retrieval, consultation, use, communication by transmission, dissemination or any other form of making available, matching or interconnection, limitation, erasure or destruction.
Who are we and how to contact us?
The controller of the processing of personal data is Audas SA, registered with the ECB under number 0452.722.556.
Our contact details are as follows:
By ordinary mail: Audas SA, Customer Service, Scavée du Biéreau 2, 1348 Louvain-la-Neuve.
By email info@loungeatude.be
By the Loungeatude application via the form accessible from the “About” section

How do we collect your data?
We collect personal data directly from the data subject, i.e. you.
In other words, as part of the Loungeatude Program, we collect your data at the time of your registration and during your participation.
We examine the data you provide us and infer from them other data.
If your data had not been obtained directly from you but from a third party, we would contact you to inform you as soon as possible.

Why do we process your data?
We process your personal data in the following cases:

Either you asked us to do it for:

  • benefit from the Loungeatude program;
  • receive the newsletter;
  • participate in a contest or action organized by Loungeatude;
  • honour one of your orders and allow after-sales service;
  • participate in surveys and polls;
  • use all the functions of our website and applications;
  • Either because the law requires us to do so;
  • Either you have authorized us to do so:
  • Secondary use of data for study and statistical purposes.

What data do we collect?
We collect the following data:

  • Your email address;
  • Your first and last name*;
  • Your phone number*;
  • Your sex*;
    The products you buy;
  • The download language of the Loungeatude* application;
  • Date, time and total amount of the till receipts you scan;
  • Date, time and amount of Points received and spent;
  • Date, time and amount of Purchase Orders received and spent.
    * the data followed by a * are optional. You can choose not to provide them to us.

What are my rights?
The right of access: I can request access to the data concerning me and which are processed by Loungeatude. My request to access my data is granted as soon as possible and within a maximum period of one month from receipt of the request. If the request is particularly complex, the deadline is extended to two months.
The right of rectification: I can have my data rectified if they are not accurate or if they need to be updated. The correction shall be made as soon as possible.
The right to limitation: I may request that the processing of my data be limited to a specific purpose or use.
The right to forget: I can request that my data be deleted. In some cases, the deletion request implies that you renounce the service initially subscribed. A special function has been provided at the beginning of the application for your convenience. The deletion shall be carried out as soon as possible.
The right to object to processing: I can object at any time to the processing of my data. In some cases, the opposition implies that you renounce the service initially subscribed.
The right to object to an automated decision: I may object to being the subject of a decision based exclusively on automated processing.
The right not to be bothered: I can unconditionally ask not to be contacted for marketing purposes. In this respect, registration on the “do not call me anymore” list or the “Robinson” list is considered by Loungeatude as a manifestation of your refusal to participate;
The right to portability: I may request that my data be communicated to me or to a third party (controller) that I designate in a structured format, commonly used and readable by machine and portable to enable it to continue the service.
To whom are my data transmitted?
Loungeatude may communicate your data to companies belonging to the Loungeatude group and its subcontractors. Insofar as the data are processed in the name and on behalf of Loungeatude, they are not considered as third parties. They are subject to compliance with this Privacy Policy.
Loungeatude communicates information that the law requires it to communicate to third parties (e. g. police forces, investigating judge, FPS finance, etc.)
Unless you have given your express consent, Loungeatude will not share your data with third parties.
Apart from the hypotheses set out above, Loungeatude undertakes never to disclose personal data to third parties outside the conditions of the law of 8 December 1992 on the protection of privacy with regard to the processing of personal data.
Data retention period and further processing
The data are kept for 12 months after the end of the last processing operation.

At the end of this period, the data are anonymised and processed for statistical and research purposes.

Cookies and other technologies
You can visit our website or use our Mobile Applications without providing your Personal Data.
However, the use of the various products and services offered on our website or mobile applications is reserved for people with a Loungeatude Account.

Our website uses “cookies”, which are small pieces of information that are stored by the browser on your computer, allowing us to record certain information about users of our website (e. g. language, length of your visit to the page, etc.).
Cookies will be used on our websites to be able to provide you with better service by informing us of your language and identifying you the next time you visit the website. They help to better tailor websites to your needs, preferences and convenience. Cookies themselves cannot collect information stored on your computer or files.

What types of cookies do we use?
Our Website uses the following types of cookies:
o Essential cookies: are required to use the website and ensure secure identification. For example, navigation on the website, point content, communication between the application and the server, access to Personal Data…
o Functional cookies: make the site easier to use and ensure a personalized browsing experience. These cookies are used to store data to improve your experience on the website. For example, language, language preferences,…

What types of cookies do we use?
Our Website uses the following types of cookies:
o Essential cookies: are required to use the website and ensure secure identification. For example, navigation on the website, point content, communication between the application and the server, access to Personal Data…
o Functional cookies: make the site easier to use and ensure a personalized browsing experience. These cookies are used to store data to improve your experience on the website. For example, language, language preferences,…

Cookie management
If you prefer, you can reject our cookies via your browser’s privacy settings. To do this, we recommend that you check the support site of your browser (https://support.google.com/, https://support.mozilla.org, https://support.microsoft.com/).
You can manage the acceptance of the use of cookies individually or globally for the sites you visit, but also delete all cookies already installed on your computer or mobile device.
Please note that disabling cookies could result in our website no longer displaying correctly.

Applications
Loungeatude’s mobile applications record information about your registration and session. This information is encrypted and stored locally on the device on which you installed the application. This technique is similar to cookies, but specifically for each device. These data files are kept as long as the application is installed on your device. To delete data files, you can delete the application.

Logging files
In addition to the Data records by Loungeatude as explained above, Loungeatude may also record information when you visit the website in the form of log files that record activities on the websites (for example, your IP address and the date and time when you visited each page).
This information is collected solely for “debugging” purposes and to continually improve our website.

Risks associated with the use of Internet and online applications
The use of our websites, Applications, services and products online implies knowledge and acceptance of the characteristics and limitations of the Internet, in particular with regard to technical performance, response times for consulting, requesting or sending information, or the risks of interruption, and more generally, the risks inherent in all connections and transmissions over the Internet, the lack of protection of certain data against possible abuse and the risks of contamination of possible viruses circulating on the network.

Version and modification
Loungeatude reserves the right to modify the “Privacy Policy” statement. This declaration was last amended and revised on 01/01/2018.

Deleting your account

The deletion of your account is irreversible.
All your data will be deleted and not recoverable.
All accumulated and unused points will be lost.
All accumulated and unused points will be lost.
To request the permanent deletion of your account and its data, please complete the form below.

The request will be processed within 72 hours. You will not receive a confirmation email.
After this period, you will no longer have access to your account and you will no longer be able to use the application.